In a strategic move to bolster its position in the ServiceNow ecosystem, CoreX has announced a definitive agreement to acquire Volteo Digital, an Elite ServiceNow partner. This acquisition aims to expand CoreX’s global reach, particularly in Latin America and the Europe, Middle East, and Africa (EMEA) regions, by integrating Volteo Digital’s established expertise and resources.
Strategic Expansion and Talent Integration
The acquisition will add over 100 seasoned ServiceNow consultants to CoreX’s team, significantly enhancing its capacity to deliver comprehensive digital workflow solutions. Volteo Digital’s Center of Excellence in Guadalajara, Mexico, recognised for its high customer satisfaction, will serve as a pivotal hub for ServiceNow delivery and talent development, supporting clients worldwide.
Leadership Perspectives
Rick Wright, CEO of CoreX, emphasised the strategic importance of the acquisition:
“The ServiceNow ecosystem is experiencing unprecedented demand for digital workflow transformation. Volteo Digital’s deep roots in Latin America and Europe, combined with their elite technical talent and proven track record serving Financial Services and Telecommunications clients, immediately establishes CoreX as a major player in these markets. The acquisition is about more than geographic expansion – it’s about bringing together two innovative organisations to create a differentiated, scaled, and industry-first consultancy in the ServiceNow space.”
Fernando Gordoa, CEO of Volteo Digital, highlighted the growth potential:
“Latin America represents a massive growth opportunity for ServiceNow solutions. Bringing together Volteo Digital’s regional knowledge and established delivery capabilities with CoreX’s strategic vision, executive leadership team, and investment backing creates an organisation poised to capture this market opportunity. Our Center of Excellence in Guadalajara will be the foundation for this expansion, allowing us to scale our talent pool and delivery capabilities across the globe.”
About CoreX
Founded in 2023, CoreX is a next-generation ServiceNow consultancy dedicated to transforming siloed, manual processes into connected, workflow-driven solutions. With a team of nearly 150 global transformation leaders, CoreX focuses on operational technology, finance and supply chain solutions, IT operations management, asset management, user experience, security operations, and human-centered AI. As a ServiceNow Store Innovator, CoreX leads in operational technology integrations and AI-enabled solutions.
About Volteo Digital
Established in 2013, Volteo Digital is an Elite ServiceNow Partner renowned for maintaining one of the highest customer satisfaction scores in the industry. With a global presence and a Center of Excellence in Guadalajara, the company delivers comprehensive expertise across configuration management database (CMDB), common service data model (CSDM), IT operations management, customer service management, field service management, and finance and supply chain solutions. Volteo Digital has particular strength in the financial services, telecommunications, higher education, and professional services industries.
Anticipated Outcomes
The acquisition is expected to close in the first quarter of 2025, subject to customary closing conditions. The combined entity plans to maintain and expand Volteo Digital’s operations in Mexico, Costa Rica, and Spain, aiming to enhance service delivery and support for clients across the Americas and EMEA regions.
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